Everything was amazing but the customer service at the reception is the best ever – it is first class, especially Steve & Kate from the reception team. They could not do more to help us enjoy our stay and make it unforgettable. It is an extremely clean, beautiful, comfortable and luxurious hotel, we had such a great time, can't wait to visit again soon! The location is very convenient and the reception staff book a restaurant of your choice for you to make it a 5 star experience. They provide good recommendations for food, shopping and sightseeing. A perfect and relaxing place to have a holiday! Truly recommended!
Stefka
אוגוסט 2023
Easy check in. Great location. Breakfast was good. Rooms really clean. What more could you want.
Lisa
יולי 2022
the hotel is in a great location being a two minute walk to shambles market,pubs and shops. the hotel is a stand alone building as was only built a couple of years ago,inside the hotel is a modern outlook,we had booked a king room on the fourth floor with a super large bed,smeg fridge and 55"tv,also this is the quietest hotel room ive ever been in, the soundproofing is amazing even the room door is a solid 4" thick, the staff were all super freindly with a special thank to stevan on the reception desk. the free breakfast was great and well attended by other guests.
Robert
יולי 2023
The location was within minutes of city centre on the opposite side to the Minster. Disabled badge parking free at Coppergate, two minutes walk, but car not available roughly 1900 - 0700. Rooms spacious and well fitted. Handy for several restaurants and in a crowded public area.
Michael
יולי 2023
Fantastic hotel it was very clean the staff were amazing great location to all the attractions in the area. Breakfast was fantastic.
Keith
ספטמבר 2023
The bed was an excellent size. The tv was excellent size it was really close to where I parked my car and was really close to the city centre the air con was a nice touch the food in the morning was nice
Steve
מרץ 2023
The hotel was only opened in mid 2021. Rooms are very comfy with plenty of elbow room, a twin bedded room each being wide singles with fresh smelling bed lining. Excellent bathroom, fitted dispenser for shower gel, hair shampoo and body conditioner, towels were soft with one large bath and separate hand towel. The room was fitted with a useful digital heating/air conditioning control. A large wall mounted TV screen was centrally located for easy viewing. A desk mounted safe is freely located in each room. The self service breakfast was plentiful catering for both light or fully service selections. Staff were extremely helpful and polite. We would certainly stay here again and recommend to others.
David
מרץ 2022
Location was perfect, in a quiet area but within walking distance to everything in the city. Rooms were quiet and the breakfast had a good choice. It was busy but everything was available and replenished quickly. Quite good value for money considering the location and york prices.
Catrin
מרץ 2023
The staff were all absolutely lovely and the breakfast was beautiful! The room was plenty in size and I did like that both beds were a decent size (sofa bed was super uncomfortable though)
Danielle
יולי 2023
* Superb location - very central and in a walking distance to most of the attractions, including The Shambles, York Minsters, York Castle Museum and Cliff’s Tower, York City’s Wall & Viking Centre. Lots of shops around too! * Professional and friendly staff * Good breakfast with a variety of food choices and drinks * Comfortable beds * Contemporary decor throughout, including bathroom * Sufficient room’s complementary and other facilities (kettle, iron, hair dryer) * Free wi-fi 24/7 * Free luggage storage service * Quite quiet at nights
Thi
אוגוסט 2023